Congratulations. You’ve been promoted. You’re now middle management. The team you’re managing? Claude, ChatGPT, Copilot, whatever AI tool your company has rolled out, and possibly two more depending on the day. They’re brilliant. They’re tireless. They will not stop pinging you for feedback, review, correction, and the occasional reprompt. Welcome to your unpaid promotion. Last week on How I Work I sat down with Gabriella Rosen Kellerman, a behavioural scientist at BCG whose recent HBR study...

There’s a new credibility tax on written content, and most people don’t realise they’re paying it. You might be doing the actual thinking (as you should!). You might have a genuinely interesting idea. But if your writing smells like AI, readers will skim it, dismiss it, or outsource their reading of it back to AI. Which is a deeply ironic loop. The problem isn’t using AI to help you write - you should use it as your editor and critique. The problem is when you let AI sand off everything that...

There's a particular kind of mental overhead that doesn't get talked about enough. It's not the urgent stuff, like emails, deadlines, and the actual work. It's the ambient guilt of everything you're not doing. The stack of newsletters you've bookmarked with great intentions. The Friday afternoon nagging feeling that something important happened in your industry last week and you were too busy to notice. Psychologists call this kind of thing attentional residue: the way unfinished tasks keep...